There are two failure scenarios that a good online trap alert system must cover: even the best server may fail or the telephone network (or none of the networks available for roaming through the professional) ) enables data communication. This can occasionally happen with network overload. Often, however, it is still possible to call and SMS.
If a Comotix cannot reach our server for one of these two reasons it will report directly to your mobile phone via SMS. Devices and servers always monitor each other in order to ensure the highest reporting reliability even in difficult environments.
- In the event of a malfunction of the server or of the mobile network, the monitoring does not stop suddenly. Instead, you receive messages by SMS directly to your mobile phone.
- Even in the case of a server failure, monitoring is ensured at all times.